I have this theory, something I’ve been working on for many years. One of our listeners (D. Scott Frey) on The Apple Context Machine came up with the name “Chaffin’s Razor,” and I quite fancy that name, so let’s go with it. In any event, here’s my thought:
When someone does or says something that appears irrational, there is almost always a piece of missing information that would either explain the behavior or cause the observed to behave or speak differently.
That’s the shortish version, but the long version starts with the fact that very few people are crazy. Sure, some people are straight up, legit insane, but not many. Yet all the time our friends, acquaintances, enemies, and strangers do things that appear crazy.
“WTF? Seriously? He did that?”
“Why on earth would she say that?”